Operations expertise backed by 20+ years of hands-on experience across financial processes, vendor management, inventory, compliance, systems and organizational growth.
View My Projects Download RésuméI approach automation from an operations perspective: understand the business problem first, then determine how technology can improve the process.
Business operations, process design, vendor management, workflow development and operational scaling.
Designing automated workflows that reduce repetitive work and improve consistency.
Applying AI and modern digital tools to improve existing business processes.
Connecting business systems, organizing data and creating more efficient information flows.
Selected projects demonstrating how I combine operations, automation and technology to solve business problems.
Designed an automated onboarding workflow that monitors new submissions, applies routing logic, and directs each client to the appropriate operational team.
Designed an automated workflow for extracting invoice information, validating vendors, applying financial controls, and routing exceptions through business rules.
Built an automated inventory workflow that monitors new orders, updates stock levels, identifies low-inventory conditions, and triggers automated notifications through connected workflows.
Designed a workflow that transforms incoming recruiting emails into organized player records for easier review and recruiting management.
I’m an operations leader with 20+ years of hands-on experience managing the day-to-day functions that keep businesses running effectively. My background includes payroll, vendor payments, financial processes, inventory control, budgeting, compliance, systems, process improvement, and leadership support.
My career spans both large organizations and startup environments. Earlier in my career, I managed pharmaceutical distribution operations at H.D. Smith, with responsibilities across payroll, inventory, budgets, compliance, vendor management, and process improvement. More recently, as Director of Operations at Best Agent Today, I’ve taken on a broad operational role that includes payroll, vendor payments, systems and technology, cross-functional coordination, and leadership support.
What I enjoy most is finding better ways to work. I combine practical operations experience with process improvement, automation, and AI tools to reduce repetitive work, improve workflows, and help organizations operate more efficiently.
Operations Management
Process Improvement
Workflow Design
Vendor Management
Operational Scaling
Project Management
Make
Zapier
Webhooks
HTTP / APIs
JSON
Regex
ChatGPT
Gemini
Prompt Engineering
AI-Assisted Workflows
Gamma
QuickBooks
ADP
Basecamp
Mailchimp
Google Sheets
Apps Script
GA4
Monday.com
Supabase
GitHub
HTML
Interested in discussing operations, automation, process improvement or digital transformation opportunities? I'd be happy to connect.
Schedule a Conversation